By booking and staying at The Lodge self-catering cottage, you are agreeing to these terms and conditions and these form a contract between us.

THE LODGE SELF-CATERING COTTAGE Terms & Conditions

Reservations

To secure a booking, we require a deposit of 25% of the rental fee, payable by credit/debit card or bank transfer. This deposit is non-refundable, unless we can re-let the complete booking, should you cancel. The balance is due 2 weeks prior to arrival.

Access

There is level access to the cottage (the front doorway is 87 cm wide and the internal doors approx 70 cm wide) and all the rooms are on the ground floor so may be suitable for those with special access requirements. However, please note that there is a shower over the bath and access to most of the garden is up several steps. Please ask for further information if in doubt.

Children & pets

Children & babies are welcome.  Well behaved dogs are welcome for a fee of £20 each payable on arrival (max of 2).  Dogs are not allowed on the furniture and we ask that you pick up after them in the garden.

Cancellations

Please let us know as soon as possible should it become necessary for you to cancel your booking.

A non-refundable deposit of 25% of the rental fee is required at the time of booking. The balance is required two weeks before arrival. If a cancellation (by email or in writing) is notified to us less than two weeks before the start of your holiday the full balance will be payable. Refunds are at our discretion and dependent on whether we are able to re-let. We recommend taking out a cancellation insurance scheme to cover you in these circumstances.

If there is a Government lockdown due to Covid-19 and we have to close the lodge, a full refund will be given.

If the final balance is not received 2 weeks prior to arrival and after our reasonable attempts to contact you, we reserve the right to cancel your booking with either no deposit refund or a refund at our discretion.

Prices include all heating and light, one parking space and broadband/wi-fi usage. Pillows and duvets are provided and all bed linen and towels. Please bring your own beach towels. Please indicate whether cot, high chair and baby bath are required when booking. Cot bed linen is not provided.

Check-in time

Check-in time is from 5 – 7 pm. If you are delayed, or expect to arrive after 7 pm, please let us know. These times have changed because of our enhanced cleaning and disinfection regime due to Covid-19.

Off street parking is provided. Cars are parked entirely at the owners’ risk. Any contents left in your car are also entirely at your own risk.

Whilst staying at The Lodge

Please let us know immediately of any accidental damage or spillage so that we can attempt a speedy repair or clean. Any significant breakage or damage may result in a charge for replacement or repair.

Smoking is not permitted in the Lodge.

Check-out time

On the day of departure, we request that you vacate the Lodge by 10.00 am to allow us time to prepare it for our next guests. These times have changed because of our enhanced cleaning and disinfection regime due to Covid-19.

Thank you for your co-operation. We hope you have a relaxing and enjoyable stay with us.