By booking and staying at The Lodge self-catering cottage, you are agreeing to these terms and conditions and these form a contract between us.
THE LODGE SELF-CATERING COTTAGE Terms & Conditions
To secure a booking, we require a deposit of 25% of the rental fee, payable by credit/debit card or bank transfer. This deposit is non-refundable, unless we can re-let the complete booking, should you cancel. The balance is due 6 weeks prior to arrival.
There is level access to the cottage (the front doorway is 87 cm wide and the internal doors approx 70 cm wide) and all the rooms are on the ground floor so may be suitable for those with special access requirements. However, please note that there is a shower over the bath and access to most of the garden is up several steps. Please ask for further information if in doubt.
Children & pets
Children & babies are welcome. Well behaved dogs are welcome for a fee of £20 payable on arrival. Dogs are not allowed on the furniture and we ask that you pick up after them in the garden.
Please let us know as soon as possible should it become necessary for you to cancel your booking.
A non-refundable deposit of 25% of the rental fee is required at the time of booking. The non-refundable balance is required six weeks before arrival. If a cancellation (by email or in writing) is notified to us less than six weeks before the start of your holiday the full balance will be payable. Refunds are at our discretion and dependent on whether we are able to re-let. We recommend taking out a cancellation insurance scheme to cover you in these circumstances.
If the final balance is not received 6 weeks prior to arrival and after our reasonable attempts to contact you, we reserve the right to cancel your booking with either no deposit refund or a refund at our discretion.
Prices include all heating and light, one parking space and broadband/wi-fi usage. Pillows and duvets are provided and all bed linen and towels. Please bring your own beach towels. Please indicate whether cot and high chair are required when booking. Cot bed linen is not provided.
Check-in time is from 4 – 6pm. If you are delayed, or expect to arrive after 6pm, please let us know.
Off street parking is provided. Cars are parked entirely at the owners’ risk. Any contents left in your car are also entirely at your own risk.
Whilst staying at The Lodge
Please let us know immediately of any accidental damage or spillage so that we can attempt a speedy repair or clean. Any significant breakage or damage may result in a charge for replacement or repair.
Smoking is not permitted in the Lodge.
On the day of departure, we request that you vacate the Lodge by 10.30am to allow us time to prepare it for our next guests.
Thank you for your co-operation. We hope you have a relaxing and enjoyable stay with us.